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Bose.ca purchases are billed and shipped only to addresses in Canada.

The personal information you provide is used throughout the shopping cart process, on all applicable web pages, by Bose Corporation and its affiliates to process and fulfill your order and communicate order status. Your personal data may also be disclosed to third parties performing marketing and sales related services for Bose Limited. Bose Corporation and its affiliates may use your personal data to provide you information on products and promotions, and may disclose your personal data (other than credit card and other payment information) to certain third parties for direct marketing, subject to your right to opt out of such use. You may change your communications preferences at any time by clicking here. The file containing your personal information will be held at the offices of Bose Corporation or its affiliates. Bose Corporation personnel, agents and service providers may have access to this information if required to perform their duties. To the extent provided by law, you may have access to your file and request the correction of inaccurate information by writing to the Bose.ca Privacy Department at Bose Limited, 9133 Leslie Street, Suite 120, Richmond Hill, ON L4B 4N1 or by calling, toll free, 1-800-465-2673. If you provide information related to another individual, obtain the consent of this individual for such purposes.

Frequently Asked Questions

  1. What payment methods can I use?
    Bose.ca accepts VISA, MasterCard, and American Express credit cards for online purchases.
  2. How is my information on Bose.ca protected?
    We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.
  3. When will I get my items?

    Orders placed on Bose.ca for in-stock products are typically processed and shipped within one business day.

    Express shipping

    Delivery will be within 3 – 5 business days for in-stock items, subject to carrier delay. Express shipping is available for orders shipping to addresses in Canada.

    Courier shipping

    Courier shipping is available for orders shipping to addresses in Canada. Courier shipping is through UPS, with 7 – 10 day delivery on in-stock items. Canadian federal and provincial taxes (GST and applicable PST/HST) will be applied at the time of purchase where applicable.

    When you place an order online, the estimated delivery date is displayed on the Order Review page of the checkout process. This date is based on the stock status of the product ordered and your choice of courier or express shipping.

  4. What is the Bose return policy?

    Satisfaction is guaranteed on all Bose® consumer products. We want you to be thrilled, so if you're not satisfied with your purchase for any reason, simply return it within the 30-day trial period for a full refund.

    If you feel the product just isn't right for you, simply call 1-800-869-2114 to obtain a Return Material Authorization (RMA) number. This number helps us quickly track the status of your return. Or send us an email .