The health of our customers, employees, suppliers and partners is a top priority for Bose during these challenging times. As we work to continue to provide service to our customers, we would like to keep you updated on our current status.
Customer Service: Please expect longer waiting times. Did you know that you can quickly and easily resolve your own service request with us online? Visit our Support site and book a repair or replacement yourself. In addition, we have additional valuable online self-service options, such as troubleshooting steps, warranty verification and product registration, available for you right now.
Carrier delays in addition to procedural impacts from COVID-19 may increase the quoted turnaround time for repair, replacement, and return processing. Thank you for your patience and understanding.