When will I receive my order?
For in-stock items, standard delivery takes 3 – 5 business days. Please note that the number of days quoted refers to transit time only. Additional time (typically one working day) is required for processing in-stock orders. You can use your order number to track the status of your delivery. Order information generally becomes available 24 hours after you place your order.
How much will delivery cost?
Standard delivery is free when you make a purchase on bose.ca.
What is the Bose return policy?
Satisfaction is guaranteed on all Bose® consumer products. We want you to be thrilled, so if you’re not satisfied with your purchase for any reason, simply return it within the 30-day trial period for a full refund of the purchase price (45 days for L1® systems).
If you’ve purchased a VideoWave system and wish to return it, just call us on 800-378-8053. We’ll arrange for an authorised Bose Service Provider to pick up the VideoWave system and all corresponding accessories.
Try your purchase for 30 days, satisfaction guaranteed. If you’re not delighted, return it for a refund. You can also exchange it for up to 90 days.
Have questions? Call us on 800-378-8053.