Have questions? Call us on 800-378-8053.
What payment methods can I use?
Bose.ca accepts VISA, MasterCard, and American Express credit cards for online purchases.
The payment amount is authorized and held by your financial institution at the time you place your order. Your account is actually charged when your order ships.
Please note: Authorized and held amounts will not be available for other purchases. If an order is canceled, the authorization hold will expire in accordance with the terms of your bank or financial institution.
PayPal is a very safe and easy way to pay. You can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out in a few clicks.
When will I receive my order?
We offer two delivery methods: standard and express. Please note that the number of days quoted for standard and express delivery refers to transit time only. Additional time (typically one working day) is required for processing in-stock orders. Refer to the chart for estimated delivery times. You can use your order number to track the status of your delivery. Order information generally becomes available 24 hours after you place your order.
How much will delivery cost?
Delivery charges are based on the delivery method you choose (either standard or express) and the size of your product order. When you make a purchase on Bose.ca, the delivery charge is estimated in your basket, and will appear on the Payment Options page of the checkout process.
What is the Bose return policy?
Satisfaction is guaranteed on all Bose® consumer products. We want you to be thrilled, so if you're not satisfied with your purchase for any reason, simply return it within the 30-day trial period for a full refund of the purchase price (45 days for L1® systems).
Try your purchase for 30 days – satisfaction guaranteed. If you’re not delighted, return it for a refund. You can also exchange it for up to 90 days.
How is my information on Bose.com protected?
We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.