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No audio from the aux device

Try the following steps to resolve your issue:

  • Make sure your connected device is on and playing
  • On the speaker, press AUX and make sure the source indicator is illuminated


  • Make sure the 3.5 mm plug is fully inserted into the speaker, and fully inserted into the source device
  • Make sure the speaker is not muted and the volume is up. Press the Play/Pause button to mute/unmute the speaker


  • Increase the volume level on the aux device
  • Increase the speaker volume
  • Try using a different aux cable

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