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Sound troubleshooting

There's no audio coming from my headphones.

Check the condition of the audio cable. If the plug or any part of the cable has been damaged, that could be causing the problem

Be sure the headphones are connected properly. The headphones may be connected improperly or the connection may have come loose. Remove and reseat the headphone connector

Make sure the audio device is on and the volume is turned up

Try a different audio device. The problem could be with the audio device to which your headphones are currently connected

I can hear audio from only one side of my headphones.

Check the balance level on the source. If the source has balance level adjustment, it may be adjusted incorrectly. Be sure it is set to a middle level

Be sure the headphones are connected properly. The headphones may be connected improperly or the connection may have come loose. Remove and reseat the headphone connector

There is too much bass in my headphones.

Turn off any audio enhancement features on the audio source

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