FREE STANDARD SHIPPING FOR ORDERS OVER $50 AND FREE RETURN SHIPPING
 

Speaker will not turn on when using battery

To resolve this issue, please try the following:

  • Connect the system to AC power. If the system is disconnected from AC power and unused for 14 days or more, the system enters a protection mode to preserve battery power. This is typically the case with brand new systems just being removed from the box. It is then necessary to connect the unit to AC power to reactivate the system
  • The battery may not be sufficiently charged. The battery must have some charge in order for it to power up the system

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Submit
Thanks, we appreciate the additional feedback you’ve provided