Order by noon, Dec 20 EST with free Standard shipping for delivery by Dec 24. In-stock items only.

Using your headphones

Powering on

On the control module, slide the power switch to ON. The headphones will turn on in Noise Cancelling mode, which reduces most sounds around you.

Note: When the power is off, the headphones will still provide un-powered audio. For best quality audio, turn the power on.

Switching modes

on the side of the remote, press the mode button to switch to aware mode. this allows you to hear some sounds around you, such as traffic

Mode button

Connecting your headphones

You can connect your Bose® QuietComfort® 20 headphones to the standard 3.5mm headphone jack on most smartphones and portable devices, such as an iPod®.

Answering and ending calls

the headset comes with an easy to access answer/end button with integrated microphone for convenient control of most smartphones. press the answer/end button to answer or end a call.


Note: Some phones may require you to press twice or press and hold the Answer/End button for a few seconds.

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