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Bose Soundbar 500

Sold from 2018 – 2020

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Unable to remove Partner Connection authorization

You can remove Partner Connections from the Bose Music app under Account Settings > Manage Smart Services. This setting will ONLY appear if one or more Partner Connections are authorized. If you're unable to remove authorization for an existing Partner Connection linked to your account, here are a few things to try:

Make sure you have an active Internet connection.

Be sure your device is not in airplane mode and a connection to the Internet (Wi-Fi or cell network) is available.

Try one or two more times.

Waiting a few minutes between attempts can help if there is a minor service disruption during the process.
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