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Bose on-ear wireless headphones

Sold from 2021 – 2022

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Care and maintenance
Setting up your Bose product
Connecting other products
Battery
System settings
LED
Compatibility
Power
Software
Features

A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

Find out how to charge the battery in your headphones so you can use them on the go.

The earcup cushion pads on the headset earcups are replaceable since they are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, accidental damage, etc.). Find out how to attach a new set of cushions to your headset.

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

The audio cable for you headset can be unplugged. This allows you to replace the cable, if necessary, or store the headset with bending the cable.

Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Your Bose product can answer, end and control phone call-related functions. This lets you conveniently take phone calls without accessing the controls on your mobile device.

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

 You can quickly mute the sound playing through your product. This is useful, for example, if you need to switch your focus to another sound around you.

The transport controls of your product (i.e. play/pause, stop and skip forward/back) can control the audio playing on the connected device. This is useful to conveniently control playback of the connected device right from your Bose product.

Computers have their own volume control. Learn how to set the volume level of a computer for use with your Bose system.

A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.

Determining the operating system running on your computer helps you understand compatibility with other products.

Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or abother connected audio device. Find out how to select the audio output device you want to hear.

A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.

If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.

Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.

Find out how to charge the battery in your headphones so you can use them on the go.

Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

The audible voice prompts that your system announce (i.e. battery status and connection prompts) can be turned on or off, depending on your preference.

Find out what the LED indicator light on your product tells you about the status of your product.

You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.

Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.

This article outlines software and firmware release dates. It includes release features and bug fixes.

Your product plays tones or beeps to indicate various product status (i.e. powering on or off, connecting or disconnecting Bluetooth®, low battery, etc.). Find out what the different sounds mean.