At Bose, we’re dedicated to better sound and better service. Our goal is to provide you with exceptional service for your Bose products and systems. If you experience a problem with your Bose product at any time, we’re ready to help.
Bose Home Speaker 500
Sold from 2018 – present
Setup and Use
System settings
Care and maintenance
Connecting other products
Setting up your Bose® product
- Updating your product
- Setting the product sharing mode
- Using the Amazon Alexa voice assistant with Bose smart products
- Setting up your system
- Connecting to a Wi-Fi network—Alternative set-up method
- Setting and playing presets
- Using the Google Assistant with Bose smart products
- Removing a product from my Bose Music account
- Connecting to a different Wi-Fi network
- Voice assistant availability
Expanding your system
Downloads
- Free app compatible with most Apple and Android™ systems
- Guided product setup
- Easily control your product and adjust settings
- Add music services and a voice assistant
- Browse and play content and save presets
- Group playback with multiple Bose smart products
Service and Repairs
Do you need help with your product?
For additional assistance with your product, please contact us.
For the best possible service, please have your product nearby.