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Locating your serial number

The serial number is located:

  • On the outer carton label
  • In the Bose Music app under “Technical Info”
  • In the right earcup, underneath the scrim (cloth insert)

While the carton label or the Bose Music app are the recommended methods for viewing the serial number, here’s how to view the serial number on the headphones:

  1. On the right earcup, slightly pull the top of the right earcup cushion back
  2. Push down the scrim at the top-right edge to reveal the label

Be careful not to press down or remove any other components inside the earcup as this could damage the headphones.

Inside the right earcup showing where the serial number is underneath the scrim

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