FREE STANDARD SHIPPING FOR ORDERS OVER $50 AND FREE RETURN SHIPPING

Bose on-ear wireless headphones

Sold from 2021 – 2022

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Controlling playback

The transport controls of your product (i.e. play/pause, stop and skip forward/back) can control the audio playing on the connected device. This is useful to conveniently control playback of the connected device right from your Bose product.

Playback and phone call actions

Audio/video playback actions Headphones control
Play or pause Press Multi-function icon once
Track forward Double press Multi-function icon
Track back Triple press Multi-function icon
Adjust the volume Press Volume + or Volume –
Fast forward Press, then press and hold Multi-function icon (Not available on SoundSport Free)
Rewind Double press, then press and hold Multi-function icon (Not available on SoundSport Free)
 
Phone call actions Headphones control
Answer or end a call Press Multi-function icon once
Ignore a call Press and hold Multi-function icon
Answer second call Press Multi-function icon
Ignore second call Press and hold Multi-function icon
Activate voice control Press and hold Multi-function icon
 
Multiple device actions Headphones control
Answer or end a call Press Multi-function icon once
Ignore a call Press and hold Multi-function icon

Note: Some of these functions may not be supported by all devices or apps
Was this article helpful?
Submit
Thank you for your feedback!