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Wave® music system IV

Sold from 2015 – present

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Display frozen

If the lights on your system display show frozen information or characters, try the following:

Verify if the issue is with the display or the power to the system.

Try playing an audio CD or the AM/FM radio source. If there is no sound, there may be a power problem. See Product will not turn on.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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