FREE STANDARD SHIPPING FOR ORDERS OVER $50 AND FREE RETURN SHIPPING

Bose on-ear wireless headphones

Sold from 2021 – 2022

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Serial number location

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

SoundLink On-Ear serial number and date of manufacture locations:

The serial number is found under the ear cushion on the left earcup. Detach the cushion the view the serial number, which begins with the number 0.

The four-digit DOM (Date of Manufacture) code is printed on the left headband arm. To view it, expand the headband.

Was this article helpful?
Submit
Thank you for your feedback!