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Bose on-ear wireless headphones

Sold from 2021 – 2022

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Resetting your product

A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.

To reset your product:

Product settings are retained during this reset.
  1. Power off your product
  2. Wait 30 seconds
  3. Connect your product to a wall outlet using a USB charger
  4. Wait five seconds
  5. Disconnect the USB cable from the headset
  6. Wait one minute
  7. Power on your product.
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