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Bose Soundbar 500

Sold from 2018 – 2020

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Cannot connect optical cable

If you have difficulty plugging in an optical cable to the optical digital audio jack on your system, try the following:

Be sure to remove the protective cap on the optical connector.

Optical cables have a protective cap on the connector. This cap must be removed before inserting the connector into its jack.

Optical cable protective cap.
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