Why your earbud charging case is worth protecting

Our QuietComfort Ultra Earbuds need power to perform their magic. That’s where the charging case steps in. Together, the earbuds and their case offer a total of 24 hours of playback — six from the earbuds themselves and an additional 18 from the case. This means uninterrupted access to your favourite tunes, podcasts, and more, all day and night.

The case doesn’t just power them, it shields your wireless Bluetooth® earbuds from daily wear and tear. While the case is durable, it’s not indestructible. Protecting it is key to preserving your earbuds’ performance.

Your earbud charging case faces a few potential threats that can affect its performance. Learn the risks and how to take action if something happens to your case.

While your case does offer some protection against moisture, it’s not completely waterproof. If water finds its way in and comes into contact with the charging points, it could lead to short-circuits or charging issues.

To protect your case from water damage:

1. Dry your hands before handling it

2. Keep it in dry environments

3. Avoid exposing it to rain or high humidity

4. Remember to empty your pockets before doing the laundry

If your charging case does get wet, open it up immediately and remove your earbuds to air-dry. You can use a hairdryer or fan to blow cool air inside, and leave it open for at least 48 hours. Another trick is to place it in a container filled with dry rice to help absorb any remaining moisture.

Just like with anything else, cleanliness plays a vital role in your earbud charging case’s longevity and performance. A grimy case can impact your earbuds in several ways, from blocking the external charging port to clogging the internal charging points, potentially causing overheating. Additionally, it can become a breeding ground for harmful bacteria.

To protect your case from dirt and grime:

1. Clean it regularly

2. Store it in a well-ventilated area at room temperature

3. Use a microfibre cloth for a thorough wipe down

4. For stubborn dirt, use a cotton swab with mild detergent and water

Maintaining cleanliness not only ensures your case’s performance but also keeps your earbuds in prime condition.

While your Bose charging case is strong, it’s not immune to the effects of physical impacts. Dropping the case on a hard surface or subjecting it to blunt force can lead to reduced function or even breakage. These impacts can also affect the charging points inside the case.

Attempting to charge your earbuds in a damaged case may further harm the earbuds themselves as they struggle to power up. If your case malfunctions after a fall, it’s wise to consider replacing it to protect your earbuds from potential harm.

We understand the importance of keeping your gear in top shape. That’s why we offer two protective options for your QuietComfort Ultra Earbuds, the fabric case cover and silicone case cover. They’re like armour for your charging case, defending it from water, dirt, and unexpected bumps and bruises. Plus, we’ve added a handy metal clip, so you can easily attach it to your bag, your purse, or even your belt loop — no more digging around to find it.

What’s more, our covers are designed with your convenience in mind. You’ll have easy access to the USB-C charging input, and you can check the battery status indicator without removing the case. It’s protection and practicality rolled into one.

The Bose QuietComfort Ultra Earbuds pack a finely calibrated and powerful machine into a tiny package. But they don’t achieve such high-quality audio and noise cancellation on their own. These exceptional earbuds depend on their trusty charging case to stay charged and ready for action. With a little TLC, you can ensure your earbuds’ faithful companion enjoys a long, healthy life, ensuring you never miss a beat.