FREE STANDARD SHIPPING FOR ORDERS OVER $50 AND FREE RETURN SHIPPING

Hear why it’s best to buy direct from Bose

A great product is more than what’s in the box. It’s a promise of premium performance, world-class support and everything you expect from a trusted brand. It’s just one of many reasons why you’ll shop with confidence on Bose.ca.

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Free delivery and returns*

On orders of $50 or more. Every day. Free return delivery, too.

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90-day risk-free trial**

Take some time, make sure that it’s the right product for you.

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World-class customer service

Free technical support is available for all Bose products—even older or retired models—via our online service and repair hub, SMS, chat and phone.

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My Bose account management

Order tracking and history, product registration and warranty status. Plus, exclusive offers that you’ll love. Create a My Bose account.

Price match promise

Shop confidently, knowing we’ll match a lower price.

If you purchase a new product from Bose.ca and then find a lower price for that same product on our site or through selected authorised Bose dealers—Best Buy or Walmart—you can request a price match/refund within 14 days of purchase.

Requesting a price match:

Prior to making a purchase, or during the 14 days after your purchase, please contact us for help with your price match request. You’ll be asked to submit an image or link of the current lower price. We’ll then review and verify the price match request.

What qualifies …

  • The product must be the identical model and be in stock, ready to be dispatched and from one of the following authorised dealers: Best Buy or Walmart
  • The lower price must be the listed price in Canadian dollars (plus any delivery costs) and be valid at the time of request
  • The price match request must be submitted by the individual who is listed in the “bill to” section of the order
  • We reserve the right to verify the lower price and availability of the product, and we may decline the request
  • The offer will not be extended for items that are out of stock at Bose to match a competitor’s price
  • We reserve the right to limit quantities of price matches on identical items. One claim per purchase

… and what doesn’t

The Bose Price match promise does not cover:

  • Products dispatched from or sold by third-party sellers or “marketplace” retailers, including products sold by marketplace vendors on competitor sites
  • Prices that only display on a website after a guest logs in
  • Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors or misprints, mail-in offers, rebates, items that are advertised in limited quantities, out-of-stock items, credit card offers, discounts related to membership programmes or loyalty offers, student, military, teacher, or first responder discounts, coupons, clearance, or closeout items, liquidation sales, damaged products, open-package products, pre-owned or refurbished/reconditioned products
  • Price matching does not apply to applicable taxes and delivery charges

Terms and conditions of Price Match Promise are subject to change without notice.

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Bose warranty***

Everything we make is covered by a limited warranty of at least one year.

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Authentic Bose products

The only way to make sure that you’re buying a genuine Bose product is to buy directly from Bose or from a Bose-authorised dealer.

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Early access to new products

Be among the first to order our newest products: an exclusive look that you’ll only get on Bose.ca.

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Bose outlet

Save on Bose-Certified Refurbished products. Each product undergoes inspection, internal and external cleaning, and rigorous testing.

Browse Bose products by category

*Call us to return the product within 90 days of receipt (60 days for aviation headsets and accessories).

**Risk-free refers to the 90-day trial only (60 days for aviation headsets and accessories), and requires product purchase direct from Bose.

***Any products customised by any third party voids the Bose limited warranty.